Terms of service

Last Updated: 22 December 2025

Welcome to Célouris (“we”, “us”, “our”).
 These Terms govern your use of celouris.com and any purchases made through our website (the “Services”).

By accessing or using the Services, you agree to be bound by these Terms and by our Privacy Policy.
 If you do not agree, you must not use the Services.


1. Access & Eligibility

You confirm that you are at least 18 years old or the legal age of majority in your province or territory.
 You agree that all information you provide (billing, shipping, and contact details) is accurate and complete.
 You are responsible for maintaining the security of your account and login information.


2. Products

We aim to display product descriptions, images, and colours as accurately as possible.
 However, variations may occur due to screen settings or manufacturing differences.

We may modify, update, or discontinue products at any time without notice.


3. Orders

When you place an order, you make an offer to purchase the selected product(s).
 We reserve the right to accept or decline any order at our discretion.

An order is considered accepted when:

  • Your payment is successfully processed, and

  • You receive an order confirmation email.

If we must cancel an order due to stock issues, pricing errors, or other circumstances, we will notify you using your checkout contact details.
 If payment has already been collected, you will receive a full refund.

All purchases are for personal use only and not for resale.


4. Prices, Taxes & Billing

All prices are displayed in CAD unless otherwise stated.

Depending on your province or territory, applicable GST/HST or PST may be added at checkout in accordance with Canadian tax regulations.

You authorize us to charge your chosen payment method for all orders placed through our website.

We are not responsible for additional charges imposed by banks or credit card providers (e.g., currency conversion fees).


5. Shipping & Delivery

Shipping is provided in accordance with our Shipping Policy.

Delivery timeframes are estimates only and may vary due to courier delays, weather conditions, customs (if applicable), or other factors beyond our control.

For full details on delivery times, and import duties, please see our Shipping Policy.


6. Returns & Refunds

Returns and refunds are handled in accordance with our Refund Policy, which forms part of these Terms.

Nothing in these Terms limits your rights under Canadian consumer protection laws, including laws specific to your province or territory (such as Québec’s Consumer Protection Act).


7. Intellectual Property

All content on celouris.com, including text, images, logos, graphics, and page layouts, is owned by Célouris or its licensors.

You may use the Services for personal, non-commercial purposes only.

You may not:

  • Copy, reproduce, distribute, or modify content

  • Use trademarks without prior written consent

  • Reverse-engineer, scrape, or extract site data

  • Create derivative works based on our content

All trademarks and product names are the property of their respective owners.


8. Third-Party Tools & Links

We may provide access to third-party tools or link to external websites.
 These are offered “as is” and without warranties.

Use of such tools or websites is at your own risk.
 We are not responsible for the content, terms, or privacy practices of third-party providers.


9. Relationship with Shopify

Our store is hosted on Shopify, which provides the e-commerce platform and associated services.
 Shopify is not a party to your purchase contract.

All obligations related to product sales, delivery, returns, and customer support rest solely with Célouris.


10. Prohibited Uses

You agree not to use the Services:

  • For illegal or fraudulent activities

  • To violate any Canadian federal or provincial laws

  • To infringe intellectual property rights

  • To transmit harmful or malicious code

  • To collect personal data without consent

  • To interfere with website functionality or security

  • To attempt unauthorized access to systems or networks

We may suspend or terminate access if misuse is suspected.


11. Disclaimer of Warranties

Except where prohibited by Canadian law, the Services and products are provided “as is” and “as available”, without warranties of any kind.

We do not guarantee:

  • That the website will operate uninterrupted

  • That it will be error-free or secure

  • That product descriptions are always perfectly accurate (although we strive for accuracy)

Certain warranties may apply under Canadian consumer law and cannot be excluded.


12. Limitation of Liability

Nothing in these Terms excludes or limits liability for:

  • Fraud or fraudulent misrepresentation

  • Any rights or remedies available under Canadian consumer protection laws

To the fullest extent permitted by law:

  • Our total liability for any claim relating to your purchase or use of the Services is limited to the amount you paid for the product in dispute.


13. Indemnification

You agree to indemnify and hold harmless BV, its owners, employees, and agents from any claim arising from your:

  • Breach of these Terms

  • Misuse of the Services

  • Violation of applicable Canadian laws

This does not apply where the issue is caused by our negligence or misconduct.


14. Severability

If any part of these Terms is deemed invalid or unenforceable, the remaining provisions remain in full force.


15. Governing Law & Jurisdiction

These Terms are governed by the laws of Canada and the Province of Ontario.

Any disputes will be handled by the courts located in Ontario, unless otherwise required by applicable consumer protection laws (e.g., Québec).


16. Company Details

This website is operated by:

Célouris
 Registration Number: 91234567 (KvK)

Business Address:
Van Hogendorpstraat 114-1
1051 BV, Noord-Holland
Amsterdam, Netherlands


17. Contact Information

If you have questions about these Terms, contact us:

Customer Service Hours: Monday–Friday, 9:00 AM – 5:00 PM EST
 Email: info@celouris.com
 Phone: +12367047850

Support Information: We aim to respond within 24 hours on business days.